Privacy Policy for PortalTube

Effective Date: May 21, 2026

PortalTube respects your privacy and is committed to protecting your personal information in accordance with Philippine laws and regulations.

1. Information We Collect

We may collect the following information:

• Name or username;
• Email address;
• Phone number;
• Payment details related to GCash transactions;
• Uploaded videos and content;
• Address
• Device information and IP addresses;
• Usage and activity logs.

2. Why We Collect Information

We collect information to:

• Create and manage user accounts;
• Verify creators and channels;
• Process payments and payouts;
• Improve platform security;
• Prevent abuse and policy violations;
• Provide customer support;
• Deliver advertisements and platform features.

3. Phone Number Verification

• Phone numbers are required for channel creation and manual creator review.
• This helps reduce spam, impersonation, and platform abuse.

4. Storage of Data

• User content and platform data are stored using Portal Network’s cloud infrastructure.
• We implement reasonable security measures to protect user information.

5. Content Retention & Deletion

• Users may request deletion of their accounts or content.
• Deletion requests are processed within fourteen (14) days.
• Content violating platform rules may be removed immediately.

6. Payments & Financial Information

• Payments are manually processed through GCash.
• PortalTube may temporarily retain transaction records for legal, accounting, and security purposes.

7. Advertising

PortalTube uses advertisements to support the platform. Third-party advertisers may collect limited technical data such as:

• Device type;
• Browser information;
• General location data;
• Ad interaction statistics.

8. Sharing of Information

PortalTube does not sell personal data. Information may only be shared:

• When required by Philippine law;
• To prevent fraud or illegal activity;
• With payment providers necessary for transactions;
• With trusted service providers supporting platform operations.

9. Minors

• Users must be at least thirteen (13) years old to use PortalTube.
• Users under eighteen (18) should obtain parental or guardian guidance when using the platform.

10. User Responsibilities

Users are responsible for:

• Maintaining account security;
• Keeping login credentials confidential;
• Providing accurate information.

11. Your Rights

Subject to Philippine law, users may:

• Request access to their personal data;
• Request correction of inaccurate information;
• Request deletion of eligible data;
• Report privacy concerns to PortalTube.

12. Compliance with Philippine Laws

This Privacy Policy is governed by the laws and regulations of the Republic of the Philippines, including applicable data privacy laws.

13. Policy Updates

PortalTube may update this Privacy Policy periodically. Continued use of the Services means acceptance of updated policies.

14. Contact Us

For privacy concerns or data requests, users may contact PortalTube through the official support or contact channels available on the platform.